Privacy Policy

Effective Date: April 8, 2025

1. Introduction

At Endure Recovery & Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our rental services. By using our website or booking our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and delivery address, payment details.
Booking Information: Rental preferences, selected services, and scheduling details.
Technical Information: IP address, browser type, device information, and website usage data collected via cookies.
Communication Data: Emails, customer service inquiries, and feedback.

3. How We Use Your Information

We use the information collected for the following purposes:

To process bookings and payments securely.
To deliver and set up rental equipment at the designated location.
To communicate with customers regarding booking confirmations, updates, and customer service inquiries.
To improve our website, services, and customer experience through analytics and feedback.
To comply with legal obligations and prevent fraud or misuse of our services.

4. How We Protect Your Information

We implement security measures to safeguard your personal data, including encryption, secure payment processing, and access controls. However, while we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell or share your personal data with third parties, except in the following cases:

With trusted third-party service providers (e.g., payment processors) who assist in service delivery.
When required by law enforcement or legal authorities.
If necessary, to protect our rights, property, or customers' safety.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. You can control cookie preferences through your browser settings. Disabling cookies may impact certain website features.

7. Your Rights & Choices

You have the right to:

Request access to your personal data.
Request corrections or deletion of your data.
Opt-out of marketing communications.
Withdraw consent for data processing where applicable.
To exercise these rights, contact us at contact@endurerecoverywellness.com.

8. Data Retention

We retain customer data as long as necessary to provide services and comply with legal obligations. Personal data that is no longer needed is securely deleted.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 contact@endurerecoverywellness.com
📞 423-564-1444
🌐 https://endurerecoverywellness.com

Thank you for trusting Endure Recovery & Wellness with your privacy.